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Our policies

View our policies in detail by following the links below.

Ethical trading

The Big Table Group Limited's commitment to ethical and responsible sourcing is ongoing and we work with suppliers to ensure they continuously improve in this area.

Cafe Rouge is part of The Big Table Group Limited. As a responsible restaurant chain, Big Table Group is committed to ensuring that our supply chain and within our own operations, we take a robust stance in the prevention of slavery and human trafficking. We continue to work with our suppliers to strengthen our supply chain due diligence in social, environmental and ethical standards whilst recognising that many may need practical help and support in implementing these.

BTG’s Modern Slavery statement sets out the steps we have taken in understanding all potential risks, ensuring that these are addressed to support our objective of zero tolerance to slavery and human trafficking in all our business activities both in the UK and overseas.

Structure and Supply Chains

Big Table Group is one of the leading independent restaurant companies in the UK employing over 4,000 people and serving millions of meals at around 150 locations.It is a parent business to three main operating companies: Las Iguanas, Bella Italia and Café Rouge.

We have a centralised Procurement team who work with around 100 suppliers and with them we have established strong relationships based on mutual trust and transparency.

We use Authenticate, an industry leading supply chain mapping tool to understand our ingredient sourcing and our exposure in different countries. In 2020, we identified our high-risk countries as; Thailand, India, Italy, Spain and UK.

Our aim is to build best practice supply chain assurance that is resilient to any potential risks and supports us to be vigilant in all parts of our business. To this end, we require our direct suppliers to work closely with all their supply chain partners including raw material producers, distributors, wholesalers and agents to meet this aim.

Policies

Ethical Trading

All direct suppliers and their supply chain partners must comply with all EU and UK legislation relating to ethical trading and worker welfare as a minimum. These include the following:

  • The Data Protection Act 1998
  • The Foreign Corrupt Practices Act 1977
  • The Proceeds of Crime Act 2002
  • United Nations (UN) Universal Declaration of Human Rights
  • The International Labour Organisation (ILO)
  • The Ethical Trading Initiative (ETI) whose Base Code is drawn from the scope and standards defined by the UN and ILO.
  • Where applicable i.e. companies that have a turnover of £36 million or more, they should also demonstrate their own compliance with the Modern Slavery Act 2015.

In addition to this, BTG has its own Ethical Trading Policy that sets out company policies and practices to ensure our business and supply chain practices are free from slavery and human trafficking far as possible.

Our policy covers 14 key principles that reflect those in the ETI Base Code including: prohibition of slavery and human trafficking, safe and hygienic working conditions and payment of a fair wage. All direct suppliers are required to show compliance with this Policy and to provide evidence of continuous improvement in worker welfare.

Suppliers must have their own Codes of Conduct, ethical trading policies and management systems to demonstrate their approach to prevent modern slavery and human trafficking.

All first-tier suppliers are required to be Sedex members and to provide due diligence on ethical trading including self-assessment, third party audits and corrective action of non-compliances on request from BTG. BTG is also a Sedex member that allows us to access information on suppliers including latest audits undertaken and corrective action reports at any given time.

Monitoring and Reporting

BTG will continue to work with our suppliers to share responsibility with them on modern slavery and worker welfare issues in our supply chain.

Day to day responsibility for monitoring of suppliers’ audits and self-assessments through Sedex lies with our Technical Manager together with quarterly reviews which are conducted on overall progress and compliance of our policies with Authenticate.

Next Steps for 2021

A section will be included in Authenticate in line with our compliance to the Modern Slavery Act 2015 and this is a supplier questionnaire, the purpose of which is to:

Continue to raise awareness across our supplier base, particularly new suppliers, about the Modern Slavery Act and their compliance requirements.

To update our risk mapping of new and existing suppliers according to product category and source location and to extend this to all first-tier suppliers including Property and Marketing.

To request that our suppliers confirm their own compliance to the Modern Slavery Act and their cooperation if any slavery and human trafficking incidents are found in their supply chains.

We will use Authenticate to report on how effective we have been to ensure that slavery and human trafficking is not taking place in any part of our business including key performance indicators (KPIs) as follows:

  • % of suppliers who have been audited against ethical trading requirements.
  • % of suppliers approved.
  • % of suppliers who have had to adopt corrective action for any legislative or company requirements.

We will provide refresher training to our Procurement, Marketing and Property colleagues to raise awareness to Modern Slavery as part of their sourcing responsibilities.

This statement is made pursuant to section 54 (1) “Transparency in Supply Chains’ clause of the Modern Slavery Act 2015 and constitutes BTG’s modern slavery and human trafficking statement and will be reviewed and updated annually.

Signed

Alan Morgan CEO, The Big Table Group Limited

Afternoon tea is a minimum of 2 people sharing one tea - vegetarian option is available.

Bottomless upgrade:
This offer must be pre-booked, everyone on the table must upgrade. Booking allows for 90 minutes of bottomless prosecco or soft drinks. We reserve the right to amend or end this offer at our discretion. We reserve the right to refuse to serve alcohol to any person clearly intoxicated. The offer is only valid in conjunction with the afternoon tea.

Our policy is that only guests who can prove they are 18 & above can be served alcohol for their own consumption. Due to the nature of this package we are unable to accommodate under 18’s in the party, even for soft drinks. Not available at Cafe Rouge Center Parcs or on delivery. Photography used is indicative and may not show the current menu dishes.

TERMS & CONDITIONS
Rules of the House: Drinking to excess won’t be permitted & we reserve the right to cease serving at any time. Participants are required to drink responsibly at all times (www.drinkaware.co.uk). Bottomless bookings are 90min slots which start at the time of your booking. Your slot will not be extended for late arrivals. Our policy is that only guests who can prove they are 18 & above can be served alcohol for their own consumption and due to the nature of this package all members of the party muct be over 18. Bottomless upgrade is available for pre-booking only & availability times may vary by restaurant location. The prosecco and soft drinks are only available during this time. We will only top up drinks that are finished at our discretion. Offer also available with soft drinks- if you or a member of your party will not be drinking alcohol please let us know when you book. Price is per person & drinks cannot be shared. All party members must upgrade.