If you would like to contact Café Rouge, you can submit your query by clicking on the link below and filling out the required fields. Alternatively you can contact us by calling 0207 121 3245.Enquires / Contact Us
If you would like to contact the customer service department, please click on the link below and fill out the required fields. Alternatively you can contact the customer service department by calling 0207 121 3200.Enquires / Contact Us
If you would like to make a reservation you can either phone the restaurant directly or make an online booking. Just click on the link below and select the location you wish to visit.Book a table
Tables for up to ten people can be booked using our online booking system. For larger parties of more than ten people, we suggest calling the restaurant to make sure they can accommodate you. Just click on the link below and select the location you wish to visit.
To amend an online booking you will need to cancel your original booking using the online system and then book with the correct details. You can cancel a booking by clicking on the relevant link in the confirmation email you received at the time of booking. After clicking on the link, please follow on the on-screen instructions.
If you need to amend a phone booking, please call the restaurant directly. Contact details for our restaurants can be found by clicking on the link below:
Click on the link below and select the restaurant you wish to visit.
To locate a restaurant please click on the link below:
Once the restaurant you wish to visit has been selected, you will be able to view further details such as postcode, telephone number etc.
Opening times for our restaurants can be found using the link below:
Select the restaurant you wish to visit and the opening hours will be displayed.
Tesco Clubcard Deal tokens can be used at all Café Rouge restaurants excluding those listed below:
Tokens can be used as full or part payment for food only (not to purchase drinks, merchandise, gift cards or towards promotional and set menus). No change is given from tokens and they cannot be used for a tip. Maximum of 8 guests per party.
Please visit the Tesco website for full terms and conditions: www.tesco.com
Braille / large print menus - all of our restaurants should have Braille and large print menus but you may wish to check with the restaurant before you visit to avoid disappointment. Contact details for our restaurants can be found using the link below:
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Baby changing – not all of our restaurants have baby changing facilities so please check with the restaurant before you visit to avoid disappointment. Contact details for our restaurants can be found using the link below:
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Disabled toilets - not all of our restaurants have disabled toilets so please check with the restaurant before you visit to avoid disappointment. Contact details for our restaurants can be found using the link below:
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Non-smoking - all of our restaurants are non-smoking but it is possible to smoke where outside seating is available. Please contact the restaurant directly to check the availability of outside seating to avoid disappointment. Contact details for our restaurants can be found using the link below:
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All of our restaurants offer a children’s menu and activity pack, available on request.
All of our restaurants offer a children’s menu and activity pack, available on request. Details of the children’s menu can be seen by clicking on the link below and selecting the restaurant you wish to visit:
Our restaurants will cater for special dietary requests wherever possible. Please speak to the member of waiting staff for further details.
Our allergen information can be found on the menu pages of our locations.
Due to the mix of dishes within our restaurants required to meet customers’ needs, we do not declare any of our meats as Halal. Furthermore all of our dishes are prepared in kitchens where all meat products are commonly used.
None of our menus contain GM ingredients.
If you have a specific question on this subject, please contact us directly by clicking on the link below and filling out the required fields. Alternatively you can contact us by calling 0207 121 3245.
The sustainable sourcing of our food is hugely important to the Casual Dining Group and a key criteria in developing menus across our portfolio of restaurants.
We require all suppliers to source fish products from sustainable fisheries, and some have already started the process of having these products independently certified. Our aim is for all fish products to be sustainably certified as soon as operationally possible. Our suppliers can provide evidence of sourcing from well managed sustainable fisheries and any relevant certification at any given time to support this commitment.
In addition to this, we do not use or will accept any red-rated endangered fish species in any of our dishes.
We are working on a plan to ensure that the work done to date and our future commitments are clearly communicated to our customers. As part of this, we hope to work with the Marine Stewardship Council to better understand what needs to be done to ensure we can use the MSC label in our communications in a proper and accurate way.
We are committed to ensuring that information about how and where our fish is sourced from is readily available through menus, websites and through our restaurant teams.
Café Rouge understands the importance of good animal welfare standards. We work in close partnership with our suppliers to ensure our animal welfare policy and its requirements are followed at all times.
We source eggs for our kitchens from the UK and these are all free range and produced to the UK Lion Mark, which guarantees high standards of food safety and traceability. Suppliers of eggs used as ingredients such as bakery products comply with all EU and UK legislation on the welfare of laying hens and the use of enrichment systems.
In addition, they also comply with independent accreditation standards (such as ISO 14001) and farm assurance, which are equally important to us. As with many other food companies and restaurant groups, we continually seek, and listen to, advice from welfare organisations, independent experts and supply partners as to the best approach in moving to ever-higher standards and welfare systems.
Following a recent outbreak of bird flu in Europe and parts of the UK, poultry farmers are required by Government to temporarily house birds in barns for their welfare and to reduce the risk of bird flu spreading. Bird flu does not pose any food safety risk, but in the interests of animal welfare, the poultry used to produce our free range eggs are currently housed in barns to keep them safe. All other welfare standards are maintained. We are very much committed to free range and to the farmers who produced our free range eggs and we will liaise closely with them to support our commitment as soon as the temporary housing order has been lifted.
100% of all tips and any service charge go directly to the team in the restaurant. This includes credit card tips and service charges paid via a bank or debit card, which are distributed in full to our employees. We do not make any deductions for administering tips.
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Please contact us by calling 0207 121 3245. We will then be able to put you in touch with the correct department.
Unfortunately not but if you would like a Café Rouge restaurant to open in your town, please feel free to get in touch as we are always interested to hear about potential new locations.
We are always interested to hear ideas for new dishes, so please submit any suggestions using the link below:
We are always on the look out for energetic and enthusiastic people to work for us. For more information, please visit our careers website using the link below:
Yes we accept luncheon vouchers.
We are committed to helping local charities and fundraising wherever possible and ask that you contact the manager at your local Café Rouge restaurant to request support. The manager will review your request, and should the event be one they are able to support, they will issue gift vouchers which are ideal for fundraising or they may be able to put something bespoke together for your event.
Yes, we absolutely do! Guide dogs and their owners are welcome in all Café Rouge restaurants. If there is anything we can do to help with your visit then please just speak to a member of staff when you arrive.
Give us a call on 020 7121 3200 and we will do our best to answer your question.
Café Rouge Head Office,
163 Eversholt Street,